An e-mail complaint to The Star that a drink stall attendant in Tanjung Bungah had refused to accept the two pieces of five sen coins that he wanted to use to pay for a drink. Well is it nowdays that 5 cents doesn't have any value in Malaysia? What happened to 1 cent then?
Well according to Bank Negara, under Section 24 of the Central Bank of Malaysia Act that you can use one sen, five sen, 10 sen and 20 sen coins to pay for a transaction of up to RM2.
The Act also allows a buyer to pay for a product or service worth up to RM10 in 50 sen coins.
I would be very sorry to the cashier if someone does that but they get paid to do that, counting money. If the cashier decided that that job is too hard for them, then we should start using vending machine fore everything instead.
Back to the the stall refusing to accepting 5 cents from customer. This is one of the attitude problem that is happening in Malaysia. People are just want things to be convenient to them. It seems that the saying that 'customers are always right' doesn't exist anymore in the service and retail business dictionary. Imagine, one time I was in Kelantan and one of my mom's friend wanted to buy newspapers from a stall. The stall attendant was so unfriendly and so irritated, it was like we were forcing her to accept money from us. I know it doesn't make sense, 'forcing her to accept money from us'.
One thing I will miss when I go back to Malaysia.
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